Purpose of The Guide

This guide volition walk you through using your computer to enable Hik-Connect on your Hikvision camera system so that you are able to view your cameras on your mobile phone or tablet from any location.

Earlier You Begin

  • Make sure that your Hikvision system is set upwards locally and that your cameras are viewable on your NVR or DVR. If you accept not already set your device up delight follow the relevant guide on this folio to do so.
  • Connect your NVR to your network past running an ethernet cable from the LAN port on your NVR or DVR directly to your router.
  • If you lot are using a Windows computer, install SADP from this page. If you are using an Apple tree computer, install it from hither.

Let'southward Become Started

There are three parts to this procedure. FIrst nosotros need to enable Hik-Connect on the camera or recorder, secondly nosotros will add together information technology to your Hik-Connect account and thirdly we will prepare the Hik-Connect app on your phone or tablet so you can view the photographic camera.

Enabling Hik-Connect

1) On your estimator open SADP Tool. This program will show you any Hikvision equipment continued directly to your network. Y'all should see a screen like the one below.

If any of your devices evidence a Condition of Inactiveplease refer to the relevant guide on this page to set up your device upward correctly earlier continuing with this guide.

2) Select your NVR or DVR from the list by ticking the box to the left of it. If you have multiple devices showing and are non sure which is your NVR/DVR then searching for the Device Typeon google will bear witness y'all which device is which. If you are just using IP cameras with no recorder then y'all will demand to set up each camera individually. Select one camera, follow the residue of this guide so render to this stride for each of the other cameras.

3) When you lot select the device you will see a panel of data on the right that looks like the 1 in the image above. Tick the box side by side to Enable Hik-Connect and a window like the one below will pop upward. Please enter an like shooting fish in a barrel to remember Verification Code and make certain you lot annotation it down somewhere as we will demand this later on.

iv) In one case you lot accept gear up and confirmed your Verification Code you volition now accept a screen like the i below. Enter your devices countersign in the Admin Countersign box and printing Change.

five) The last pace in this department is to make a note of the relevant portion of the series number. If you look on the information panel you will see a Serial Number field. The function of the serial number we need to make a note of are the last nine digits. If you look towards the right hand end of the serial number you will accept a block of viii or 9 numbers. If you see a block of ix numbers make a note of them, if you merely see 8 numbers make a note of the letter immediately beforehand and the 8 numbers.

To make this a flake clearer I will requite you lot two examples from our cameras.

DS-2CD2142FWD-I20170407BBWR741997176 - On this device you lot can meet we have nine numbers at the finish of the serial number, so in this instance nosotros would demand to brand a note of 741997176.

DS-7732NI-I4/16P1620170517CCRC65050055WCVU - On this device you will see that near the end of the series number we simply have a block of 8 numbers, so in this example what nosotros would demand to make a annotation of is C65050055, the block of 8 numbers and the letter earlier them.

One time you have a annotation of the relevant part of your serial number nosotros can move on to adding the device to your Hik-Connect account.

Adding Devices to Your Hik-Connect Account

1) Go to world wide web.hik-connect.com and annals for an account. Once you are registered you need to log in to the website and you will see the post-obit.

ii) Click on the Add button in the top right corner and, in the window that pops up, enter the ix digits from the Serial Number that you noted downwardly earlier and press the Search push button. If the device is online you lot should see the following screen.

If that window appears printing the + icon. Ifthat window doesn't appear it tin be one of two things. First thing to check is that you lot entered the correct portion of the serial number, delight refer to footstep 5 above to check the serial number you are using. If the number you lot entered is correct and so delight refer to this guide to set the event earlier returning to this step and continuing to follow this guide.

3) After pressing the + icon you will be prompted to enter your verification code. This is the code that you set in pace 3 of the offset portion of this guide.

4) Once you accept entered the verification code you lot should be presented with a screen like the one below. If all has gone well you volition see your device with a condition of Online.

At this point we can now movement on to the final stage of the process, actually viewing the cameras.

Accessing Your Cameras on the Hik-Connect App

1) On your phone or tablet install the Hik-Connect app.

2) Log in using the details that you registered with in step 1 of the previous section of this guide. You will see a screen a chip like the one below.

3) The device you are looking for volition have a name that includes the 9 digit serial number you entered in the previous section. Click on that deviceand it will prompt you lot to enter the verification code that y'all fix earlier. The only time you will need to employ this lawmaking is when you first log in to your Hik-Connect account on a new phone or tablet.

If y'all are using an NVR or DVR so at this point you are now finished, if you are calculation individual IP cameras you now need to return to step 2 of the first section of this guide and repeat the process for each photographic camera.

Need more than help?

If yous need help with anything else delight check out our other guides or get in contact.